Our Services

SERVICES

Cordatus services are built around our clients' needs to grow and sustain competitive advantage in their marketplaces. We partner with clients to assist them in focusing efforts for strategic gain, and setting performance objectives appropriate to their customer base, products, services, size and competitive needs. Our holistic service offering ranges from strategic planning with senior management, to tactical training with administartors and operators.

OUR DELIVERY STYLE

Skills and knowledge transfer are basic principles of our way of doing business. Our services portfolio include practical, structured methods for boosting organisation productivity, reducing the cost of operations, and growing revenue. Our integrated approach to learning includes, as appropriate, a combination of: 

• interactive, case-study based, workshops, relevant to our client's industry (learn by doing)
• one-on-one and team consulting and mentoring
• site visits to lean & six sigma practitioners (learn by observing)
• study groups to build a learning organisation
• visits from existing working practitioners
• personal coaching, and
• examinations (e.g. ASQ six sigma black belt exam )

Soft copies of Cordatus training presentations are provided to clients for use within the clients' sites. This enables our clients to continue internal team training after Cordatus consultants have completed the initial training effort. It also provides clients with material for internal promotion and advertising of the improvement programme, corporate publications and general programme communication. Our holistic approach ensures that client companies to become self-sufficient in the skills covered in our workshops.

THE RESULTS - WHAT'S IN IT FOR YOU?

Using the Lean and Six Sigma toolkit, Cordatus clients have enjoyed a wide variety of benefits including the following

External Customer Satisfaction:
Delivery performance increased from <80% to >95%, consistently;
Increased understanding of customer requirements;
Flexibility & agility in responding to customer requirements, and
Increased revenue from additional business.

Internal Customer Satisfaction:
Irish-based manufacturing plants outperforming sister plants worldwide, and
Several millions additional direct investment from corporate sources.

Organisation & Human Resource Development :
Several 100% improvements in productivity and output capacity with the same resources;
Improved teamwork, communication & problem solving skills;
Change management skills greatly improved at all levels, leading to....
Greatly enhanced confidence and development of a "we're up for it!" attitude across the organisation.

Product Manufacture, Quality & Compliance:
Dramatically reduced manufacturing cycle time; 
Elimination of customer order backlog;
Elimination of manufacturing backlog;
Elimination of batch record/QP approval backlog;
Reduced floor space requirment (20% - 80%);
Several hundred percent improvement in productivity and output capacity with the same resources, and
Happy customers, leading to more business! 

Environmental Health & Safety
Reduced waste production;
Reduced energy consumption:
Reduced accident rate, and
Development of an 'accident free' culture

Financial Results:
Several €uro millions savings in annual operating expenses;
Reduction in cost of production per unit;
Reduction in overtime;
Ability to take on new business with little or no increase in investment, and
Several €millions additional direct investment from corporate sources.